FAQ center

Q: What types of documents does Elixigen edit?

A: Elixigen will edit all forms of technical scientific writing including original research papers, review articles, letters, brochures, poster presentations & slide presentations (in PowerPoint), theses, dissertations, forms & instruction sheets for international grant agencies. If you have another type of document not included here that you would like to submit for editing service, submit query to service @elixigen.com.

Q: How long will it take for my scientific editing order to be completed?

A: Translation and editing service orders typically take 7 business days for each. This allows enough time for your translator and editor to carefully read your document several times before, during and after recommending changes. This is to ensure your document is not only correctly written but also that it reads clearly and eloquently.

Q: Can RUSH orders for scientific editing be made?

A: Yes, for a 10%-30% premium on your editing service cost, you may request a RUSH order. RUSH orders will be completed within 5-2 days (including weekends). Elixigen does not do orders in less than 48 hrs because it would not allow your scientific editor to give your manuscript enough fresh reads to ensure our high standard of quality.

Q: In what form should documents for editing be submitted?

A: You can submit your document(s) for editing to Elixigen quickly and easily via the express order page in this web site. Provide all requested contact and institutional information in the email and attach documents (manuscript and figures) to the email. Similarly, you may submit documents as email attachment with an email directly to service@elixigen.com. If for any reason you are not able to submit your order electronically, you can send an electronic file of your documents on CD, diskette or zip drive via mail. Our mailing address is on the contact page. The preferred document form is Microsoft Word.

Q: Should figures also be sent with document?

A: Please send accompanying figures along with your document to help your editor better understand the ideas that you want to communicate. Preferably, send figures as PowerPoint files (separately or as multiple pages in a single PowerPoint file).

Q: Are documents submitted for scientific editing kept confidential?

A: Absolutely. Only your editor will read your documents. Your documents and all correspondence with Elixigen will remain private. Elixigen keeps track of all clients and their assigned scientific editors, so that you will work with the same editor every time you submit a document for editing. Elixgien does not give away or sell any information about our clients to any third party sources. Please read our agreement for more information about confidentiality issues.